Detailed Guide to Solve Netgear Orbi Router Purple Light Issue
Netgear Orbi routers are a lifesaver for those living in big houses that are filled with dead zones. However, unfortunately, even these routers can be problematic themselves at times. With that said, several users have been experiencing Orbi-related issues recently. The purple light issue is sitting at the top of the shelf. The reasons behind the Netgear Orbi router purple light issue are endless, but despite this, we can help you fix it.
In this article, we have covered every possible troubleshooting hack that can be used to resolve the Orbi purple light issue. Thus, without wasting any more time, dive in.
[Solved] Netgear Orbi Router Purple Light Issue
Check the Cable Connection
Sometimes, cables can be finicky. In other words, if you do not give them the right amount of attention, they’ll show their true colors by causing issues. Therefore, check the cable connection that is between the existing modem and the Orbi router. If you find out that it is loose, then a worn-out or damaged Ethernet cable is behind it.
To take care of the problem, you are required to replace the existing Ethernet cable with a new one. Although this hack will work wonders for you, in case it does not, then it is advised that you refer to the next troubleshooting hack.
Perform Orbi Firmware Update
Performing Netgear Orbi router firmware update can also help you to troubleshoot the purple light issue. Therefore, it is recommended that you update your device right away by accessing the Orbi router login page.
You can follow the guidelines highlighted here to go about the process:
- Hit the power button on the Netgear Orbi router after plugging it in.
- Connect the Orbi router to the modem.
- Thereafter, turn on the Orbi satellite.
- Once done, sync both your Orbi devices.
- You can do so by pressing the Sync button on both of them one by one.
- Launch an internet browser on your system.
- Visit orbilogin.net.
- On the Netgear Orbi router login page, enter the required credentials.
- Hit Log In.
- Click on the Settings menu.
- There you will find the Firmware Update button.
- Select it and hold on for some time.
As soon as you have concluded the Netgear Orbi router firmware update process, check if the purple light issue has left you for good. If not, then why did you stop reading this post?
Sync the Orbi Devices Again
Perhaps, the connection between your Netgear Orbi router and the Orbi satellite is not stable. Therefore, you are needed to sync both your devices again. And that is possible if you press the Sync button first on the Netgear Orbi router and then the satellite.
Keep WiFi Interference at Bay
Smart home appliances like microwave ovens, refrigerators, baby monitors, cordless phones, washing machines, etc can interfere with the signals of your Orbi. This leads to certain issues including the purple light issue.
To take care of the problem, take our advice and change the location of your Netgear Orbi router. While doing so, also keep it away from mirrors, fish tanks, aluminum studs, utensils containing water, and walls.
Reset the Netgear Orbi
Although the troubleshooting discussed above will help you to get rid of the Netgear Orbi router purple light issue, by any chance, they don’t, follow this hack, i.e. factory default reset. Resetting your Netgear Orbi router mainly refers to restoring it to its default mode.
Want us to be more specific? Well, when you reset your device, it will go back to being brand new, just like the time when you first brought it.
Now, are you ready to reset your router? Good. Follow these steps to reset your device:
- On the Netgear Orbi router, locate the Reset button.
- Press it as soon as you locate it and then, wait for some time.
Once you have reset Orbi, reconfigure it right from scratch. You can do so using the Manual method as well as the Netgear Orbi application.
This was all about how the Netgear Orbi router purple light issue can be troubleshot. In case, you are still experiencing the same issue, then you shouldn’t waste any more time contacting our technical experts. Trust us; they will surely be able to help you resolve the issue that you are currently going nuts because of.